What is a "virtual" clinic?

Rather than driving to the clinic and waiting to be seen, you can have your visit right from the comfort of your own home using your phone or computer. You will skip triage and vital signs and go straight to meeting with the nurse practitioner via a video chat platform.

How does it work?

We have FOUR providers ready to see you - INCLUDING EVENINGS AND WEEKENDS! If the first provider is booked, check the other providers for available times. 

You can request an online appointment time here. Visit the "virtual" clinic at and choose "efctele", "efctele1" or "efctele2" depending on who your appointment is with at your scheduled time. DO NOT USE THE APP. Make sure you have a camera and microphone enabled. Your nurse practitioner will be with you shortly.

Is it like a regular office visit?

Yes, but you skip triage and vital signs and go straight to meeting with the nurse practitioner via a video chat platform. A note will be generated in our medical record system and any prescriptions will be sent electronically to your pharmacy. If labs or radiology is needed, we will fax an order to the facility nearest you or you can stop by and pick it up. Any additional lab services will also be paid for at the time of the visit and can be completed at a LabCorp facility near you or in the clinic. If you need a work/school note, we will fax it where it needs to go.      

Can I be seen for a sore throat?

Yes. Express Family "Virtual" Clinic is perfect for minor illnesses and prescription refills (except weight loss visits). We can take care of most things here in the "virtual" clinic, but you may be asked to come in for more serious conditions. If your condition gets worse, you may need to come in to the clinic for further evaluation. We cannot treat worsening conditions over the internet after the initial "virtual" clinic visit. We treat your initial illness based on the information and symptoms at the time. However, there is the possibility of worsening conditions if any information or the severity of symptoms was left out, or the illness naturally progressing despite treatment. Since the "virtual" clinic visit removes the physical exam, some important data can't be obtained by your provider.

How much does this visit cost?

A "virtual" visit is $50. Payment will be taken at the time of the visit.